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In several regions in Germany, parcel courier DHL is testing parcel shipping without printed labels. Instead, customers in these regions can put a handwritten package ID on the box. This is only applicable to parcels that are dropped off at drop-off locations.
The German logistics company has sent an email to customers about the pilot. It is called ‘Taken without a printer’. It is unclear in which regions the pilot is taking place, but eligible customers will receive an email about the opportunity to participate.
Buying an ID online
Customers can buy a package ID online through DHL Online Franking. The PAK-ID then needs to be written on the parcel. If it is a returning package, customers need to buy a RET-ID and write that on top of the package.
‘The delivery person prints out a shipping label based on the package ID.’
With this pilot, DHL seems to want to make shipping more convenient for customers. After picking up the parcel, the delivery person will print out a shipping label based on the ID. The package will then be taken from storage for further shipping.
At storage locations
The packages need to be dropped off at DHL drop-off points. This means that the service does not work for pick-ups at home. If customers wish to hand over the package in person, they can use a mobile package stamp (or QR code), to save themselves of having to print a label. This service has been available for a longer time.
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